Logistics Coordination (WMS)
Managing Salesforce customer requests, WMS order processing, inventory checks, shipment scheduling, PO/SO verification, accurate records, and customer issue resolution.
Available for Work
Hi, I'm Ridge Ramos
Logistics Coordinator (WMS), n8n AI Workflow Automation Specialist & Customer Support Professional. Experienced in warehouse operations, logistics coordination, customer support, and business automation. I support over 200 customers daily, manage inventory and fulfillment processes through WMS platforms, and build AI-powered automations using n8n to improve operational efficiency.
About Me
Customer-first operations with automation thinking.
I'm Ridge Ramos, a logistics and customer support professional based in the Philippines.
My experience includes Logistics Coordination using Warehouse Management Systems (WMS), Salesforce customer request management, Customer Support for TikTok Shop, and AI Workflow Automation using n8n.
In logistics operations, I process orders, complete inventory checks, schedule shipments, verify PO/SO details, maintain accurate records, and communicate with customers to resolve issues efficiently.
I also build AI-powered workflow automations using n8n, helping businesses reduce manual work, automate repetitive tasks, and improve productivity through smart integrations and automated processes.
Services
How I can help your business run smoother.
n8n AI Workflow Automation
Designing and implementing automated workflows using n8n, AI integrations, APIs, and business process automation to reduce manual work and improve efficiency.
Customer Support
Providing professional customer support for TikTok Shop, assisting more than 200 customers daily with inquiries, orders, refunds, escalations, and account concerns.
Portfolio / Experience
Selected work across support, logistics, and automation.
TikTok Shop Customer Support Operations
Supported more than 200 customers daily through chat and ticketing systems. Resolved order issues, refunds, shipping concerns, account inquiries, and escalations while maintaining customer satisfaction and service quality standards.
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Logistics Coordination & Warehouse Operations
Handled Lineage Logistics/WMS email management by managing Salesforce customer requests, processing orders, checking inventory, scheduling shipments, verifying PO/SO details, maintaining accurate records, and resolving customer issues efficiently.
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AI Workflow Automation with n8n
Built automated workflows integrating AI tools, APIs, notifications, reporting systems, and business processes to improve operational efficiency and reduce repetitive manual tasks.
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Practical tools and strengths for modern operations.
n8n Automation
AI Workflow Automation
Customer Support
TikTok Shop Support
Warehouse Management Systems
Salesforce CRM
Logistics Coordination
Inventory Management
PO/SO Verification
Order Fulfillment
Shipment Tracking
Email Management
Technical Troubleshooting
Microsoft 365
Google Workspace
Data Entry
Process Improvement
Problem Solving
Communication Skills
Adobe Photoshop
Web Design
Contact
Ready to improve your operations?
Contact me for logistics coordination, n8n automation, customer support, or administrative support work.